Stedi - Intermittent 500 errors for customers using the website. No APIs affected. – Incident details

All systems operational

Intermittent 500 errors for customers using the website. No APIs affected.

Resolved
Degraded performance
Started over 2 years agoLasted 25 minutes

Affected

Web App

Degraded performance from 10:05 PM to 10:30 PM

Status

Degraded performance from 10:05 PM to 10:30 PM

Website & Docs

Degraded performance from 10:05 PM to 10:30 PM

Status

Degraded performance from 10:05 PM to 10:30 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We are not seeing any more errors. We are continuing to monitor.

  • Identified
    UTC
    Identified

    Our hosting provider has acknowledged an elevated rate of 500 errors on edge requests.

  • Investigating
    UTC
    Investigating

    We are actively investigating this incident.