Intermittent 500 errors for customers using the website. No APIs affected.

Resolved

Degraded performance

Started about 1 year agoLasted 25 minutes

Affected

Web App

Status

Website & Docs

Status

Updates

Resolved
January 17, 2024 at 10:30 PM
Resolved
January 17, 2024 at 10:30 PM
This incident has been resolved.
Monitoring
January 17, 2024 at 10:22 PM
Monitoring
January 17, 2024 at 10:22 PM
We are not seeing any more errors. We are continuing to monitor.
Identified
January 17, 2024 at 10:11 PM
Identified
January 17, 2024 at 10:11 PM
Our hosting provider has acknowledged an elevated rate of 500 errors on edge requests.
Investigating
January 17, 2024 at 10:05 PM
Investigating
January 17, 2024 at 10:05 PM
We are actively investigating this incident.

Stedi - Intermittent 500 errors for customers using the website. No APIs affected. – Incident details