Stedi - Increased error rates with AWS – Incident details

All systems operational

Show current status

Increased error rates with AWS

ResolvedMajor outage22 hours 30 minutes

Affected

  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    While our APIs and web application have fully recovered, we are still encountering delays clearing our backlogs, and we are continuing to monitor the situation.

  • MonitoringUTC

    We are continuing to monitor ongoing error rates affecting AWS traffic, most systems are operational but are affected by intermittent failures.

  • IdentifiedUTC

    We are seeing another small increase in error rates, we are investigating.

  • ResolvedUTC

    This incident has been resolved.

  • UpdateUTC

    While our APIs and web application have fully recovered, we are still encountering delays clearing our backlogs, and we are continuing to monitor the situation.

  • UpdateUTC

    Realtime eligibility checks are operating normally, but we are still encountering some delays as we clear backlogs.

  • MonitoringUTC

    We’re seeing a gradual restoration of services and are continuing to monitor closely.

  • UpdateUTC

    We are continuing to monitor the situation and work with AWS for a resolution.

  • IdentifiedUTC

    We have confirmed our cloud provider is having ongoing issues, and we are continuing to monitor the situation.

  • InvestigatingUTC

    We are currently investigating this incident and will update shortly.