Stedi - Increased API error rates – Incident details

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Increased API error rates

ResolvedDegraded performance8 hours 37 minutes

Affected

Healthcare

Degraded performance from 6:00 AM to 2:37 PM

Status

Degraded performance from 6:00 AM to 2:37 PM

  • ResolvedUTC

    This incident has been resolved. Error rates have returned to normal.

  • UpdateUTC

    We are continuing to monitor the ongoing issues with one of our upstream service providers for eligibility checks. Requests are being re-routed where possible to reduce errors.

  • MonitoringUTC

    We are currently monitoring an incident affecting some of our upstream service providers for eligibility checks. We will continue to monitor for their recovery.