Stedi - Intermittent 500 errors for customers using the website. No APIs affected. – Incident details

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Intermittent 500 errors for customers using the website. No APIs affected.

ResolvedDegraded performance24 minutes

Affected

Web App

Degraded performance from 10:05 PM to 10:30 PM

Status

Degraded performance from 10:05 PM to 10:30 PM

Website & Docs

Degraded performance from 10:05 PM to 10:30 PM

Status

Degraded performance from 10:05 PM to 10:30 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We are not seeing any more errors. We are continuing to monitor.

  • IdentifiedUTC

    Our hosting provider has acknowledged an elevated rate of 500 errors on edge requests.

  • InvestigatingUTC

    We are actively investigating this incident.